Certifications

TOP GOLD SRL sources precious material (8-9-10-14 -18 kt gold) exclusively from LBMA suppliers. TOP GOLD SRL issues declarations of origin when requested by the customer. TOP GOLD srl has implemented a complaint or grievance management mechanism that allows interested parties to express concerns regarding the truthfulness of the Declaration(s) of Origin. Any reports from the Customer are addressed to the Coord. RJC via email dichiarazionediprovenienza@topgoldsrl.com, which interfaces with Production to analyze the situation. Admissible complaints are only inherent to the content of the Declaration of Provenance. the Coord. RJC tracks down the documentation and certificates attesting to what has been declared. The coordinator. RJC has the task of giving a formal response to the Customer within 7 days of receiving the complaint.